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Terms & Conditions

Mining Hardware Limited (Mineshop.eu) — please read carefully before using our website or placing an order

✓ Irish Law Governed
🇪🇺 EU Consumer Rights
⚠️ ASIC Miners: No Refund
📅 Effective: March 2024
Last updated: March 2024.  By using Mineshop.eu and placing an order, you agree to these terms in full. If you do not agree, do not use our services.
18+ Minimum age to purchase
Irish Governing law
30+ Countries we ship to
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1. Agreement to Terms

Your use of Mineshop.eu constitutes acceptance of these terms

Welcome to Mineshop.eu, operated by Mining Hardware Limited, a company registered in Ireland (Reg: 596721, VAT: IE 3454456JH). By accessing our website, browsing products, creating an account, or placing an order, you agree to be bound by these Terms & Conditions in full.

These terms apply to all visitors, customers, and users of Mineshop.eu. We reserve the right to update these terms at any time. Continued use of the website after changes constitutes acceptance of the revised terms. The current version is always available at mineshop.eu/page/terms-conditions.

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2. Eligibility & User Accounts

Who can use Mineshop.eu and account responsibilities

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Age Requirement

You must be at least 18 years old to register, purchase, or use Mineshop.eu. By placing an order you confirm you meet this requirement.

Accurate Information

All registration and checkout information must be accurate and truthful. Fraudulent or false information may result in order cancellation and account termination.

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Account Security

You are responsible for maintaining the confidentiality of your account credentials and for all activity performed under your account.

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Non-Transferable

Accounts are personal and non-transferable. You may not share, sell, or transfer your account to any third party.

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3. Products & Pricing

How we present products and what to know about pricing

  • Price fluctuation: Mining hardware prices, especially ASIC miners, are highly volatile and can fluctuate significantly — sometimes by as much as 70% in a single day. Prices displayed at the time of browsing are not guaranteed until payment is completed and your order is confirmed.
  • Accuracy: We strive for accuracy in all product descriptions, specifications, and images. However, we cannot guarantee all information is always up-to-date or completely error-free. In the event of a pricing error, we will contact you before processing your order.
  • Availability: Stock availability is not guaranteed at the time of order. If an item becomes unavailable after your order is placed, we will notify you promptly and offer an alternative or full refund.
  • EU Pricing: Prices shown include or exclude VAT as indicated. EU customers may see VAT applied at checkout based on their country of delivery.
  • Currency: Prices are listed in EUR by default. Other currencies (GBP, USD) are shown for convenience and are converted at current exchange rates.
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4. Payment Methods

Accepted payment options and verification requirements

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Visa / Mastercard

Credit & debit cards

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Apple Pay

Mobile payment

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Google Pay

Mobile payment

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Revolut Pay

Fast & secure payments

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Bank Transfer

SEPA & international wire

CoinPal

Bitcoin & crypto payments

  • Fraud prevention: We may request additional documentation to verify your identity before processing high-value orders. Failure to provide documentation may result in order cancellation.
  • Crypto payments: Cryptocurrency payments are final. Due to the irreversible nature of crypto transactions, refunds for crypto payments are issued as store credit only.
  • Bank transfers: Orders paid by bank transfer are only processed after funds have cleared. Processing time: 1–3 business days.
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5. Orders & Cancellation

What happens after you place an order

  • Order confirmation: An order is confirmed only when you receive an order confirmation email from us. We reserve the right to cancel any order before dispatch due to stock issues, pricing errors, or fraud concerns.
  • Cancellation policy: Due to the volatile nature of mining hardware markets, orders generally cannot be cancelled once placed and confirmed. If you wish to cancel, contact us immediately at info@mineshop.eu — cancellation is not guaranteed and is at our sole discretion.
  • Pre-orders: Pre-ordered items are subject to manufacturer availability. Estimated dispatch dates are not guaranteed. You may cancel a pre-order before dispatch and receive a full refund.
  • Order changes: Once an order has been dispatched, we cannot make changes to the shipping address or items ordered.
⚠️ Important: By completing a purchase, you acknowledge that mining hardware prices are highly volatile. Price changes after your order is placed do not entitle you to a price adjustment or refund.

⚠️ ASIC Miners — No Refund Policy

Returns and refunds are NOT accepted for ASIC miner hardware. This policy exists because:

  • ASIC miners are profit-generating equipment used for investment purposes. Mineshop.eu sells mining hardware as equipment — we do not sell investments and do not guarantee any mining returns or profitability.
  • ASIC miner prices are extremely volatile and can fluctuate by up to 70% within a single day, making return abuse commercially damaging.
  • Mineshop.eu is not responsible for any mining income losses, whether during the RMA process, delivery delays, or any other circumstance.
  • Dead on Arrival (DOA) is the only exception — must be reported within 3 business days of delivery with video and photographic evidence. We cover return shipping for confirmed DOA units.
  • If no fault is reported within 3 days of delivery, full responsibility for the device passes to the buyer.
  • User damage (incorrect voltage, liquid, physical damage, unauthorised modification) will not be covered under any circumstances.
  • Devices operated in violation of manufacturer guidelines will not be accepted for RMA or warranty service.
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7. Shipping & Delivery

How and when we ship your order

DestinationCustomsCarrierEst. Delivery
EU CountriesNo customs feesDHL / FedEx2–5 business days
UKImport duty may applyDHL / FedEx3–7 business days
Non-EU (Worldwide)Local customs applyDHL / FedEx5–14 business days
  • Dispatch: Orders are shipped primarily from Ireland. Some products ship from Hong Kong or Dubai depending on stock location — you will be notified.
  • EU shipments: Mineshop.eu handles all EU customs requirements. No additional customs fees for EU customers.
  • Non-EU shipments: Customers outside the EU are responsible for all import duties, taxes, and customs fees charged by their country’s customs authority.
  • Tracking: Tracking information is provided via email once your order is dispatched.
  • Delays: Mineshop.eu is not responsible for delivery delays caused by carriers, customs authorities, or force majeure events. We will assist in investigation, but cannot be held liable for mining income lost during delays.
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8. Warranty & Returns

Hardware warranty and the RMA process

All products sold by Mineshop.eu are covered by their respective manufacturer warranties. Warranty terms vary by manufacturer and product. In addition, EU consumers have statutory rights under EU consumer law.

  • Warranty claims require an RMA (Return Merchandise Authorisation) — see our Return Policy for full details
  • Items must not be returned without an RMA number. Packages without RMA numbers will be refused.
  • Warranty does not cover: physical damage, liquid damage, incorrect voltage operation, or unauthorised modifications
  • Mineshop.eu is not responsible for downtime or mining income losses during warranty repairs
📝 To initiate a warranty claim or return: Fill out the RMA request form on our Contacts page. Do not ship any items before receiving written approval and an RMA number.
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9. Limitation of Liability

The extent of Mineshop.eu’s legal responsibility

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No Mining Loss Liability

Mineshop.eu is not liable for any mining income losses, whether arising from hardware faults, RMA processing time, delivery delays, or any other cause.

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No Guarantee of Mining Rewards

We sell hardware equipment only. We do not guarantee any mining profitability, hash rate performance over time, or return on investment.

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No Delivery Delay Liability

We are not responsible for delays caused by carriers, customs, or factors beyond our control. We will assist in resolving issues but cannot compensate for time loss.

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Price Volatility

ASIC miner prices can change by up to 70% per day. We are not liable for value changes after purchase. No refund entitlement due to market price movement.

To the maximum extent permitted by law, Mineshop.eu’s total liability for any claim shall not exceed the amount paid for the specific product giving rise to the claim.

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10. Affiliate Programme

Terms for Mineshop.eu affiliates and referral partners

  • Eligibility: Affiliates must be 18 years or older and reside in an eligible country. Participation is subject to approval at the sole discretion of Mineshop.eu.
  • Commissions: Earn commissions on qualifying purchases made via your unique affiliate link. Commission rates are communicated at the time of approval and may change with notice.
  • Payment threshold: Commissions are paid once your balance reaches the minimum payout threshold. Payment method and schedule are communicated separately.
  • Compliance: Affiliates must ensure all marketing activities comply with applicable advertising laws, including clear disclosure of affiliate relationships (e.g., “#ad” or “affiliate link”).
  • Prohibited: Affiliates may not use spam, misleading claims, fake reviews, or any deceptive marketing tactics. Violation results in immediate termination and forfeiture of outstanding commissions.
  • Termination: Mineshop.eu reserves the right to terminate any affiliate account at any time for policy violations or business reasons.
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11. Privacy & Data

How we handle your personal information

We collect and process personal data necessary for processing your orders, managing your account, and improving our services. All data handling is governed by our Privacy Policy, which complies with GDPR (EU Regulation 2016/679) and Irish data protection law.

By using Mineshop.eu, you consent to the collection and processing of your data as described in our Privacy Policy. You may exercise your GDPR rights (access, rectification, erasure, portability) by contacting us at info@mineshop.eu.

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13. Contact Us

For questions about these Terms & Conditions or any aspect of our service, contact us:

🏢Mining Hardware Limited  (trading as Mineshop.eu)
📍Units 11, 58, 59 & 60, The Brewery Business Park, Ardee Road, Dundalk, Co Louth, A91 X778, Ireland
📍Unit 9, North Park, North Road, Dublin 11, D11 TYX2, Ireland
📋VAT: IE 3454456JH  ·  Company Reg: 596721 (Ireland)